Careers at Inverlochy

Purpose: To act as Head Chef of Inverlochy Castle; planning, organising and communicating within all kitchen departments. To build a motivated team of service staff by taking an active interest in their welfare, safety and development.

Responsible to: General Manager and Restaurant Manager

Responsible for: All chefs and porters

The Role:

The Head Chef must be an inspirational leader, motivating and developing the team with their correct example and creating a culture of passion and enthusiasm for the preparation and service of food. The Head Chef will cultivate an excellent working partnership with the restaurant management team.

They must provide food that not only meets and exceeds our guest expectations in flavour, substance and presentation, but is also in line with agreed company & legal standards. This is in addition to ensuring that the food costs of the business are well managed.

Key Responsibilities:

• To work with the restaurant team and General Manager to understand customer expectations, comments and to handle any complaints to satisfy the customer promptly
• To consistently prepare and cook all food to the standards and dish specifications, and train the team to do the same
• To be hands on and present during the busy service periods
• To be a team player at all times and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible.
• To ensure that the hotel’s Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping
• To ensure the menu, daily specials and special menus are available, as appropriate
• To ensure functions menus are managed effectively in conjunction with the manager in charge
• To ensure the kitchen is fully prepared, stocked and set for service at the correct times
• To be responsible for the performance of the whole kitchen team and the delivery of quality food at all times
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
• To carry out recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• To ensure that a nominated member of the kitchen management team is skilled and committed to delivering all on-job training for the kitchen team
• Assist in the training and coaching of the floor team, especially in relation to food and kitchen matters, lead tastings and food training at shift briefings
• To establish and maintain good front of house relations at all times.
• To promote best practice within the kitchen & constantly look to improve processes & procedures
• To delegate responsibly and make follow-up checks to ensure the performance of the kitchen and kitchen team when not personally present
• To lead tastings and train all team members in food knowledge at every opportunity
• To encourage team members to continually improve their performance – recognising, praising and rewarding excellent performance in the team
• To develop strong team relations by encouraging open communication between all members of the restaurant team both front and back of house
• To spot talent and implement succession planning for your kitchen team & recruit the ‘correct’ people.
• To ensure that your kitchen team understands the correct preparation, cooking, presentation & service of food
• To conduct annual appraisals and continuously develop your team through regular reviews & agreeing quarterly SMART objectives that are followed through with each team member
• To carry out any formal discussions with the team, provide updates & evidence for your Manager to support possible disciplinary processes
• To attend, communicate effectively at & contribute to weekly management meetings and shift briefings every day, To ensure feedback from the previous weeks’ financial results & minutes is given.
• To attend, plan & help to lead full team meetings and undertake key tasks and/or projects
• To work with Chez Roux to collaborate and devise an inspiring and engaging ongoing training and development calendar for chefs
• To take responsibility for your own career path and continuous self-improvement
• To communicate effectively with Chez Roux

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Assistant General Managers in hotels must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Assistant GMs are responsible for making decisions that directly affect the day-to-day operations for the entire facility. Assistant GMs basically perform many of the same functions as the hotel General Manager but have slightly less authority. This is an extremely operational and hands on role with guest interaction and service levels an absolute priority. Focus on health and safety, fire safety, GDPR, cost control is also required.

Minimum of one year experience at a similar level of property and role is preferred.

Competitive salary and excellent tips.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Inverlochy Castle is currently looking for an experienced/confident Duty Manager to join our management team. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other letting accommodations on the grounds, a 3 AA Rosette Restaurant and also part of the prestige Small Luxury Hotels. We are constantly voted one of the best small hotels in the world. Candidates should be of the highest professional caliber, able to organize and motivate staff, and not afraid of hard work i.e. leading by example. If you think you have what it takes to lead the prestigious team at Inverlochy Castle then please contact us.

This is a full time position and you must be able to work within the United Kingdom. The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 years in a 5 star property at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

All applicants must be eligible to work and reside in the UK.

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

As the Restaurant Manager you will ensure in the smooth running of the food and beverage offer in the hotel, including the dining room, private dining rooms and bar. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.

The Restaurant Manager must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Have initiative, self-discipline, effective communications skills, and the ability to organize, train and direct the work of others.

Your main areas are:

• Main dining room/other dining rooms
• Public area food/drinks including afternoon tea and bar food
• Room service
• Meeting room setup and requirements
• Private dining
• Wine cellar management along with our Sommelier
• All functions
• Bar along with our Sommelier

Minimum of one year experience at a similar level of property and role is preferred.

Competitive salary and excellent tips.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Purpose: To act as Sous Chef, assisting the Head Chef in all aspects of planning, organising and communicating within all kitchen departments. To assist the Head Chef in building a motivated team by taking an active interest in their welfare, safety and development.

Responsible to: General Manager, Head chef, Chez Roux, Food and Beverage Manager

Responsible for: All chefs and porters

The Role:

Leading the team in the Head Chef's absence; the Sous Chef must be an inspirational leader, motivating and developing the team with their correct example and creating a culture of passion and enthusiasm for the preparation and service of food. The Sous chef will cultivate an excellent working partnership with the restaurant management team.

They must assist in providing food that not only exceeds our guest expectations in flavour, substance and presentation, but is also in line with agreed company & legal standards. This is in addition to ensuring that the food costs of the business are well managed.

Key Responsibilities:

• To work with the restaurant team to understand customer expectations, comments and to handle any complaints to satisfy the customer promptly
• To consistently prepare and cook all food to the standards and dish specifications, and train the team to do the same
• To be hands on and present during the busy service periods
• To be a team player at all times and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible.
• To ensure that the hotel’s Health & Safety Policy and Food Safety Management System are adhered to in the kitchen including all related paperwork checks & record keeping
• To ensure the menu, daily specials and special menus are available, as appropriate
• To ensure functions menus are managed effectively in conjunction with the manager in charge
• To ensure that the kitchen team are fully prepared, stocked and set for service
• To be responsible for the performance of the whole kitchen team and the delivery of quality food in the absence of the head chef
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
• To assist the Head Chef with recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• To be responsible for the performance of the whole kitchen team and the delivery of quality food in the absence of the Head chef
• Be a role model for the team by actively displaying consistent cooking skills, a positive & proactive attitude and hygienic appearance at all times
• To carry out recruitment, supervision, planning, training, coaching and developing of the kitchen team to meet the needs of the guest, the business and the company
• To actively be part of the kitchen management team, ensuring on-job training for the team
• Assist in the training and coaching of the floor team, especially in relation to food and kitchen matters, lead tastings and food training at shift briefings
• To establish and maintain good front of house relations at all times.
• To promote best practice within the kitchen & constantly look to improve processes & procedures
• To assist the head chef responsibly and make follow-up checks to ensure the performance of the kitchen and kitchen team
• To lead tastings and train all team members in food knowledge at every opportunity
• To encourage team members to continually improve their performance – recognizing, praising and rewarding excellent performance in the team
• To develop strong team relations by encouraging open communication between all members of the restaurant team both front and back of house
• To spot talent and assist with succession planning for kitchen team & recruit the ‘correct’ people.
• To ensure that kitchen team understands the correct preparation, cooking, presentation & service of food
• In the head chefs absence; To carry out formal discussions with the team, provide updates & evidence for your Manager to support possible disciplinary processes
• In the absence of the head chef, to attend, communicate effectively at & contribute to weekly management meetings and shift briefings every day
• To work with the Head Chef and Chez Roux to collaborate and devise an inspiring and engaging ongoing training and development calendar for chefs
• To take responsibility for your own career path and continuous self-improvement

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Main function: To assist the Head Chef in all aspects of planning, organising and communicating within all kitchen departments.
Reports to: Head Chef and in their absence the Hotel General Manager, in absence Assistant Manager or Duty Manager.

As a Chef De Partie you will assist the Head Chef to ensure in the smooth running of the food offer in the hotel. To effectively support the kitchen team to achieving the highest standard of food production especially in the Head Chef’s absence. To control and manage the food cost in line with the budget, source ingredients in accordance with the Company’s sourcing policy and control production and portions in line with agreed specifications. The Chef de Partie must be able to solve problems quickly and in a professional and pleasant manner. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Overseen by Michel Roux Jr, the highest of standards is required and applicants must be career driven, passionate, friendly and preferably with a minimum of one year experience at CDP level.

• Live In available. Meals provided on duty
• Own transport is recommended due to the location of the Hotel if staying locally
• Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

As a Commis Chef you're on the first rung of the ladder to becoming a great chef. You will be required to do food preparation work and basic cooking under the supervision of a chef de partie, rotating through sections such as sauce, vegetables, fish and butchery.

This is your big chance to learn all there is to know about your trade, but the standard and style of cooking you do will be determined by your commitment. Have initiative, self-discipline, effective communications skills, and the ability to organise your section.

• Great rate of pay
• Live in accommodation available
• Excellent tips
• Opportunity to gain professional qualifications

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Inverlochy Castle is currently recruiting for the position of Assistant Head Housekeeper. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the world.

Eligible candidates must be able to assist the Hotel Manager to ensure standards of cleanliness and hygiene are consistently maintained at a very high standard in the bedrooms, corridors, and public areas of the hotel. Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring within the Housekeeping Department. Maintain consistent five star standards of service, ensuring guest satisfaction while creating a work environment that supports organizational values.

Key Responsibilities include: active working housekeeper involved in the day-to-day operation of the housekeeping department, ensuring delivery of exceptional guest service from all areas (i.e. housekeeping, public areas, laundry, etc). Provide adequate resource planning on a weekly basis and with managing rotas along with the Hotel Manager. The housekeeping department also perform turn down and cover the pantry with dishes and glasses each morning/night and therefore, shifts may be required.

You will also responsible for developing team skills & knowledge through training along with the Hotel Manager. Monitoring and controlling accommodation supplies, and overseeing the ordering, delivery, and storage of all items. Ensure awareness and compliance with all Health & Safety work practices.

The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 year at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.

• Own transport required due to location of the hotel
• Meals provided on duty

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

As a Hotel Porter, you will support the Front of House team in the effective running of all check in/check out to ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism. This role is one of the most important within the hotel as you will be interacting with our valued customers constantly throughout the day. Therefore, a friendly and positive outgoing nature is required with knowledge of the local area as you will often have to advise guests of local attractions, restaurants and travel.

Responsibilities include:

• Assisting the General Manager with all arrivals and departures to the hotel.
• Maintain an exemplary knowledge of all food & beverage.
• Be the first face of the hotel as guests arrive / depart.
• Assisting the Food & Beverage Team with restaurant hosting, bar duties and restaurant service as required.
• Completion of daily checklists for the General Manager.
• To adopt a flexible approach and assist in different areas of the hotel as business and customer needs dictate.
• Assist with housekeeping to ensure rooms are ready on time for guest’s arrival.
• Carry out all reasonable management requests.

We are accepting applications for full and part time positions plus weekend work. Transport Provided. Please note this is not a live in position.

Driving licence preferred.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

All applicants must be eligible to work and reside in the UK.

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

As a Kitchen Porter you will assist the kitchen department to ensure in the smooth running of the food in the hotel. To effectively manage the kitchen department to achieving the highest standard of food production and hygiene. You will be a vital and important part of the team.

Main Responsibilities:

• Wash crockery and utensils
• Daily clean of kitchen areas
• Deep clean of kitchen equipment
• Keep stores areas neat and tidy
• Keep refrigeration and freezers organised
• Report failing equipment to Chef
• Report Health and Safety hazards to Chef
• Communicate effectively with staff
• Contribute to stock taking as required
• Provide porter support with deliveries
• Provide porter support in all areas
• Accept training to enable safe completion of duties
• Ensure all Health and Safety procedures are implemented according to Company standards including food hygiene.

We are accepting applications for full and part time positions plus weekend work. Transport Provided. Please note this is not a live in position.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

All applicants must be eligible to work and reside in the UK

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

As a Hotel Night Porter, you will responsible for the security of the hotel and its guests over night and to set for breakfast, meeting and private dining rooms to the correct standard. Ensuring customer satisfaction is maintaining by an exceptional standard of delivery and professionalism.

Responsibilities include:

• Assisting with all arrivals and departures to the hotel.
• Assisting the Food & Beverage Team with restaurant hosting, bar duties and restaurant service as required.
• Completion of daily checklists for the General Manager.
• To adopt a flexible approach and assist in different areas of the hotel as business and customer needs dictate.
• Assist with housekeeping to ensure rooms are ready on time for guest’s arrival.
• Carry out all reasonable management requests.
• Ensure that wake up calls are made promptly.
• Order and deliver newspapers.
• Set fires throughout hotels
• Take room service orders, prepare the food and drinks and deliver to guests.
• As a team, ensure that guest areas and offices are clean and tidy at all times.
• In conjunction with the Head Housekeeper, clean public area, with additional cleaning as and when required.
• Check in late arrivals and check out early departures in line with hotel procedures.

Transport Provided

You are responsible for making decisions that directly affect the day-to-day operations of the above.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

Inverlochy Castle is currently recruiting for our Housekeeing Team. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the World. The ideal candidate will have a high standard of cleanliness which is paramount, with a keen eye for attention to detail for all areas of the public spaces and guest's accommodation. We strive to meet guests expectations and we are a small friendly team who always deliver.

We are looking to employ full and part time team members and will also be interested in seasonal and permanent applications. Applicants must have a good level of English both spoken and understanding. We ask that any applications should be in English please.

• All days and hours are business dependent
• Transport Provided
• Meals provided on duty.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.

We are currently recruiting for team members to join our waiting team.

We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle prides itself in 5 star service and dining experience. Overseen by Michel Roux Jr, the highest of standards is required.

Ideal candidates will have pride on their appearance, be passionate on providing a friendly and effective service with proficient product knowledge is preferred but training will be given and we will consider applicants for full time, part time, seasonal and permanent positions. We are always keen to train and develop young persons who may wish to start a career in hospitality.

Duties include breakfast, lounge, afternoon tea, dinner and room services. Applicants will receive training on service and health and safety which they must comply with on both back and front of house areas.

All days and hours are business dependent. Split shifts are required.

Live In available. Meals provided on duty.

Transport Provided.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk

We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.